Last Updated: May 3, 2025

At CodeBuy (https://codebuy.clusterwebsolution.com/), we strive to ensure customer satisfaction with our digital products. Due to the nature of digital goods, our return policy is limited but designed to be fair.

1. Eligibility for Refunds

• Refunds are only available within 24 hours of purchase if:
  • The product is non-functional or does not match the description provided on the website.
  • You have not downloaded or accessed the product.
• Refunds will not be granted for:
  • Change of mind after downloading or accessing the product.
  • Inability to use the product due to lack of technical expertise or incompatible systems.
  • Products marked as “non-refundable” in their description.

2. Refund Process

• To request a refund, email support@clusterwebsolution.com with your order number, product details, and reason for the request.
• Our team will review your request within 48 hours and respond with approval or denial.
• Approved refunds will be processed within 7-10 business days to the original payment method.

3. Exchanges

• If a product is defective, we may offer an exchange for a corrected version or a different product of equal value, at our discretion.
• Exchanges are subject to the same 24-hour window and conditions as refunds.

4. Non-Refundable Services

• Custom development services, consultation fees, or specialized tasks are non-refundable once initiated.

5. Contact Us

For refund or exchange inquiries, contact us at support@clusterwebsolution.com.